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Testimonials



PCM & Associates has had the pleasure of working with some wonderful clients over the past 25 years.  Here are some comments that give you an opportunity to see what our valued clients have to say about us!

Expertise

We have had the pleasure of utilizing the expertise of PCM & Associates for many years.  Their knowledge of our membership and understanding of group requirements is such that they can recommend, in a very short timeframe, hotels and resorts appropriate to our needs.  Their outstanding service is consistent with their professionalism.
Certified General Accountants, Toronto

Benefits

I have had the pleasure of working with Flavia St. Clair over the past 20 yrs. She has been an invaluable asset in negotiating contracts in the best interest of her clients needs. She is reliable, efficient, thorough, and puts forward her best effort at all times. She is fully supportive of revisiting contracts and renegotiating when economic conditions create major challenges for her clients. She is outstanding in keeping her clients informed of the progress of their negotiations. She is an extremely valuable resource in aiding her clients with the relevant information required to make the best decisions.
ADH CAMPBELL BSc(Med), MD, FACEP, Chief/Director Emergency Services, Trillium Health Centre, Toronto

Dedication

Flavia took care of all the details and was always ahead of the game prompting the hotel staff to think of things before we needed them, and helping to sort out solutions on her feet as issues arose. Her professionalism, instincts and dedication to the client is unsurpassed. I would highly recommend Flavia, whether you need help in finding the right venue or require someone with you every step of the way.

TELUS, Toronto

Results

We choose PCM because right from the beginning they understood our needs to have a meeting that everyone would remember and to come in at or under budget.  MISSION ACCOMPLISHED!  Flavia did an outstanding job and we would recommend her highly.
Butler Buildings, Burlington

Professionalism

Flavia St. Clair is the consummate professional! Her knowledge and experience in managing the details of venue selection ensure the best value and the best meeting space. Her integrity and strong working relationships with people in the industry have proven invaluable in negotiating complex arrangements for conferences. We will work with PCM & Associates whenever the opportunity arises.;
J. Hylands & Associates, Inc., Oakville

Service

From the early planning stages through the post-meeting details you have been outstanding to work with! You definitely made this past year a true pleasure and took the majority of the burden. PCM & Associates was highly detail-oriented, extremely responsive and courteous, and – above all – very, very competent! The meeting was flawless!
M. Hoffman, M.D., Society of Pelvic Surgeons

Value

We gave PCM the impossible task of finding us a meeting location on a beach for less than the cost of having a meeting in Toronto. Flavia and her team worked hard to secure us an All Inclusive Resort that satisfied all of our meeting requirements. In addition, they worked with the local Tourism Board to secure us a rebate that allowed us to cover off most of the incidental costs that we incurred. We look forward to heading down south on a yearly basis and saving more money in the process with PCM.
Energizer Personal Care Canada

The best interests of the client always come first with PCM. We have benefited from their excellent rapport with hotel sales staff which has been developed from many years' experience creating win-win contracts -- matching meetings with properties that can best meet their requirements. We are pleased to recommend PCM & Associates without hesitation.
Continuing Education, University of Toronto

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